Frequently Asked Questions

Book online at britfix.ae/book in about two minutes, call or WhatsApp +971 50 953 4706, or just drive in. We are at 26th St, Al Quoz Industrial Area 4, open Monday to Saturday, 9:00 AM to 6:00 PM. Closed Sunday. Online bookings can include free pickup from your home or office anywhere in Dubai.

Yes. We run covered flatbed recovery across Dubai for non-runners, accident-damaged cars and low vehicles that cannot be driven onto a standard tow truck. Tell us the situation when you book and we send the right truck. Recovery runs during workshop hours, Monday to Saturday, 9:00 AM to 6:00 PM. Closed Sunday. Send your location on WhatsApp outside those hours and we collect first thing.

A minor service starts from AED 399 and a major service from AED 649, with the exact price depending on your car and engine. An oil change starts from AED 150 and computer diagnostics from AED 150. Every job is quoted in writing before any work starts, so the number you approve is the number you pay.

Typically 30–50% below dealership pricing for the same work using OEM or OEM-equivalent parts. The saving comes from independent labour rates and parts sourcing, not from cutting the job down. You get a written quote first either way, so you can compare like for like.

Always. Every job, from an oil change to a gearbox rebuild, gets a written estimate before work begins, and nothing beyond it is done without your approval. If we find something extra during the job, we photograph it, price it and ask first.

No. UAE rules protect your manufacturer warranty when maintenance follows the official schedule using OEM parts. We do both and document everything on the invoice, so the dealership cannot refuse warranty cover for maintenance done here.

All makes and models. Our core specialism is German and British marques, plus other European makes. On the German side that means BMW, Mercedes-Benz, Audi, Porsche and Volkswagen; on the British side Range Rover, Land Rover, Jaguar, Bentley, Aston Martin and MINI, with brand-correct diagnostic platforms for each. Japanese, American, Korean and all other makes and models are serviced daily too.

Yes, computer diagnostics start from AED 150 and include a full-system scan with a written findings report. We run dealer-level diagnostic platforms rather than generic code readers, so faults are traced to the component, not just to a code, before anything is quoted.

Yes, from AED 299. A 150+ point inspection covering engine, gearbox, suspension, brakes, electronics, accident history indicators and a road test, with a written report the same day, well worth it before committing to any used car in Dubai.

Yes, both are core specialisms. Automatic gearbox servicing and rebuilds (including ZF 8-speed, DSG and PDK) and per-corner air suspension repair happen in our own workshop. Many cars quoted elsewhere for a replacement gearbox actually need a fluid service, which is why we diagnose before we quote.

At 26th St, Al Quoz Industrial Area 4, Dubai, about 15 minutes from Downtown, Business Bay and Jumeirah. Open Monday to Saturday, 9:00 AM to 6:00 PM. Closed Sunday. With free pickup and delivery across Dubai, most customers never need to visit at all.

All of Dubai, including Dubai Hills, Downtown, Business Bay, Marina, JBR, JLT, Palm Jumeirah, Jumeirah, Arabian Ranches, Mirdif and Silicon Oasis, with free pickup and delivery. Sharjah and Abu Dhabi can be arranged on request.

All our Google reviews, including the critical ones, are shown in full at britfix.ae/reviews, pulled directly from our Google Business Profile, or read them on Google Maps itself. We publish everything rather than a hand-picked selection.